I got dental insurance from my state’s marketplace earlier this year. It took me a whole day to call different dentists and check if they accepted my insurance for a basic cleaning. I found one that did, but I recently found out from the Explanation of Benefits (EOB) I received that they were actually in a neighboring state, so they weren’t covered by my plan.
I also had trouble using Dominion National’s website because it was hard to find information.
Looking at the EOB, it seems the coverage isn’t too bad, but the problem is the “allowed amount” that the insurance decides. I don’t understand why they would only allow $57.00 for a basic cleaning and $48.00 for an oral evaluation.
I’m thinking about switching to a different insurance soon. My main question is why this insurance works this way, whether all dental insurance is like this, and how I can lower my dental costs. Thank you in advance; I’m already feeling overwhelmed by all of this.