They keep calling and left multiple voicemails to “explain benefits and advantages of my healthcare plan…i would like if it’s a scam or not, but seems to be from the insurance company’s number. Is it worth talking to them? I’m in the US
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Do you have questions about your insurance? If so, I recommend calling the number on the back of your card.
Unfortunately, spoofing numbers is quite common. While it might be legitimate, I wouldn’t share any personal information. Just ask them to stop contacting you.
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I don’t have any questions. I had a recent hospital visit and don’t know if it’s related to that. But I don’t have questions about the benefits and advantages… they’ve been relentlessly calling and leaving voicemails daily.
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I completely agree with this, but I also have personal experience that shows it isn’t always malicious.
For example, if you have a chronic condition like diabetes, they will consistently try to connect you with their nurses, dieticians, or others who can help with your situation.
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true— but you should also be able to call the number on the back of your card- to be sure it’s actually your insurance— and tell them you keep getting calls regarding XYZ and they can connect you that way---- that way you’re sure.
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Very questionable. They often don’t call back when you have legitimate issues with them. I doubt they would call you to explain benefits.
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That’s strange. Are you sure it’s the company calling you? With open enrollment coming up, it could be their sales team trying to reach you and offer a different plan with better benefits for next year.
This is a common sales tactic. They often contact existing clients to “review their benefits” and then mention, “By the way, we have this gold level option available. It costs a bit more but offers much better coverage,” or “We can add XYZ supplement to your plan for improved minor accident coverage.”
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Maybe… maybe not. Someone here pointed out it could be a spoofed number. I was just curious why they’re calling me daily. Even if it’s them, I don’t have any questions so I won’t be answering.
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This happened to me.
My health insurance noticed I was admitted to the hospital, so they had a case manager reach out to me.
I called the number on the back of my card to find out who called me. In most health insurance systems, the person answering the phone can see who has spoken to you and can confirm if it’s a scam or not.
It turned out it was not a scam. I called the caseworker back, and after about 5 to 7 minutes of conversation, we both felt satisfied that I’m an informed patient who can manage my healthcare and related services on my own.
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Your insurance company likely sells its client list, so you are probably receiving calls from companies that offer covered services.